Support

Get in touch

support@halffive.app

One person reads this inbox. Expect a reply within two working days.

Common things

Cancel or change your subscription

Settings › Apple Account › Subscriptions, on your iPhone. Apple handles the billing, so we cannot cancel it for you.

Get a refund

Apple handles refunds, at reportaproblem.apple.com.

Restore a purchase on a new phone

Sign in with the same Apple Account, then tap "Restore a purchase" on the subscription screen.

Add someone to your household

Settings › Invite code. Share the code with them; they enter it when they sign up. If you use Apple Family Sharing, they do not need to buy their own subscription.

Turn the reminders off

iOS Settings › Half Five › Notifications.

Change or remove allergies

Settings › tap the person. To remove the data entirely, Settings › Allergens and consent › Withdraw and delete. That erases every avoided food on the phone for everyone in the house; it does not delete the people.

Delete your account

Settings › Delete account. If you are the last person in your household, that deletes the household's data too.

Allergies

Half Five filters suggested meals against the avoidances you type in. It is a convenience, not a safety system, and you must not rely on it to keep anyone safe. Always read the actual ingredients and the actual packaging before you cook and before you serve. Ingredients change, brands change, products get reformulated, and the same dish name means different things in different kitchens. Half Five gives no dietary, nutritional or medical advice.

Privacy

What we hold and why is set out in the privacy policy. For anything about your data, write to privacy@halffive.app.

Who publishes Half Five

Half Five is published by Spark Curiosity Ltd, a company incorporated in Jersey, registered office [registered office from entity.md].